Dog Behaviorist Toronto — Reactivity, Fear, Anxiety, Aggression Problems

We understand how emotionally challenging it is to love your dog but be frustrated, worried, or confused by fear, anxiety, and reactivity challenges. Let us help you become the confident, knowledgeable guardian and teacher that your dog needs.

golden retriever and black labrador retriever puppies playing

Replace Heartbreak with Hope for Your Dog

If you are facing serious challenges involving fear, anxiety, reactivity, and aggression with your dog, we understand firsthand what it’s like.

You love your dog, but their behaviour is upsetting. You may be confused about what to do, as friends, neighbours, strangers, and YouTube and TikTok keep on giving you conflicting advice.

Don’t let your dog’s fear and anxiety dictate their life. If it’s not getting better, it’s getting worse. The size of their world will shrink, along with opportunities for them to experience joy.

Take action and turn both you and your dog’s lives around.

Let us be your trusted guide. You’ll become the confident, skilled guardian and teacher that your dog needs to overcome their fear, anxiety, and reactivity. And you’ll see your dog’s confidence grow too, as they thrive in situations that used to send them into a state of panic.

Since 2010, we have helped thousands of urban dog guardians in Toronto overcome serious behaviour challenges together.

Overcome These Challenges:

  • Barking and lunging at other dogs (Dog Reactivity)
  • Barking and lunging at strangers (People Reactivity)
  • Aggression towards dogs or people (nipped or bitten or caused injury to other dogs or people)
  • Resource Guarding (aggression to keep toys, bones, or stolen objects)
  • Handling Sensitivity (aggression when touched, held, groomed, or restrained)
  • Separation Anxiety
  • Fearful and shut down in new or strange environments or around new people

Our Process

Since 2010, we have supported countless pet guardians through emotionally complex dog behaviour challenges. The When Hounds Fly GETS Process for Behaviour Change is our system for working with our clients to support them through their journey of employing humane approaches to change behaviour in their dogs.

WHF GETS Process

First, Gather history and background to understand the antecedents contributing to the behaviours of concern. Our clients complete a comprehensive Canine Behaviour History Form, and during the first appointment, we review it together to confirm understanding of the critical contributing factors.

Second, Explain the underlying principles of learning and behaviour that reinforce the behaviours of concern, and how you’ll change these behaviours over time.

Third, Teach YOU how to teach your dog! The journey will require consistent effort over time, and if we do our job correctly, you’ll have the skills you need to see it through.

Lastly, Send you post-lesson followup materials, and adjustments to your training plans until we see you for your next lesson.

Our Values and Methods

Your dog is counting on you to bring on a trusted professional. Rest assured, we adhere to the guidelines found in the Humane Hierarchy, which has also been adopted by many organizations such as the CCPDT. We’re also bound by the Code of Ethics of numerous professional organizations such as the Karen Pryor Academy and the Canadian Association of Professional Dog Trainers.

  • Ensuring the health and physical well-being of the dog – that includes physical health (diet, rest, exercise, medical illness) and emotional well-being
  • Setting them up for success – Avoiding putting the dog in situations where he or she is likely to fail and do the unwanted behaviour
  • Desensitization and Counter-Conditioning – Presenting less threatening versions of the triggering stimulus and pairing it with things the dog really enjoys
  • Positive Reinforcement/Differential Reinforcement of Alternate Behaviour – Teaching other skills the dog can do instead of the unwanted behaviour
  • Ensuring the health and physical well-being of the dog – that includes physical health (diet, rest, exercise, medical illness) and emotional well-being
  • Setting them up for success – Avoiding putting the dog in situations where he or she is likely to fail and do the unwanted behaviour
  • Desensitization and Counter-Conditioning – Presenting less threatening versions of the triggering stimulus and pairing it with things the dog really enjoys
  • Positive Reinforcement/Differential Reinforcement of Alternate Behaviour – Teaching other skills the dog can do instead of the unwanted behaviour

Rest assured, you will not find these kinds of techniques or tools in our training plans:

    • Leash corrections (jerking on the dog’s neck)
    • Punishment collars (choke chain, prong collar, shock collar)
    • Physical violence (scruff shakes, alpha-rolls, pinning the dog)
    • Fear-inducing deterrents (throw chains in bags, water balloons, pop cans full of pennies, “pet corrector” horns, etc.)
    • Leash corrections (jerking on the dog’s neck)
    • Punishment collars (choke chain, prong collar, shock collar)
    • Physical violence (scruff shakes, alpha-rolls, pinning the dog)
    • Fear-inducing deterrents (throw chains in bags, water balloons, pop cans full of pennies, “pet corrector” horns, etc.)

    Availability

    Our team is growing and we strive to offer you fast turnaround from inquiry to your first booking. In a few cases of very severe aggression or anxiety, clients may need to book farther out for a senior instructor.

    German Shepherd Dog
    “A year after our private sessions with Andre, our beagle Jake sits on our front porch and watches dogs walk by without aggression — dogs that used to set him off on sight at any distance.

    We continue to use food rewards on walks and have reduced fear-aggression responses to a rarity. He no longer guards the porch when the postman, delivery people or friends approach.

    Can’t tell you how grateful we are for Andre’s sound advice.”
     

    – Jake, Tom and Deborah

    Our Service Area

    Lessons Via Zoom: Anywhere!

    In-person lessons are available as follows:

    Map of Private Lesson In-Home Service Areas

    Downtown West: Bordered by Dupont to the North, Spadina to the East, Parkside Dr to the West, Lakeshore to the South

    Etobicoke/Swansea: Bordered by Bloor to the North, High Park to the East, Kipling to the West, Lakeshore to the South

    Midtown: Bordered by Lawrence to the North, Mt Pleasant to the East, Roxborough St to the South, Avenue to the West.

    East End: Bordered by O’Connor/St Clair to the North, Woodbine to the East, Broadview Avenue to the West, to Dundas East at the South.

    Markham: Around 16th and Woodbine Ave.

    In-school lessons are available out of all of our 5 locations (Pinmarked on the above map). We are happy to work with you at our facilities if you are outside of our service area.

    A Team-Based Approach for Success

    We are a team!

    Working with When Hounds Fly means you get many experts working behind the scenes to help you succeed.

    We hold weekly case review calls where we review our current cases and brainstorm as a team for best practices to bring back to our clients.

    Our most senior instructors have 10+ years experience each, allowing our whole team to leverage our collective knowledge. Why hire one trainer when you can work with a team?

    Dear When Hounds Fly Team,

    Indie is still working through some of her anxieties around meeting new dogs and kids, but it has seriously been a HUGE difference since we started working with you.

    Everyone that knew her from before makes comments about how she’s a different dog. 

    It truly is amazing! Thanks!

    – Vanessa and Indie

     

    Add-On: Intensive Coaching

    For behavioral breakthroughs with reactivity, leash walking, recall, and more…

    (Limited availability)

    To achieve breakthrough improvements, each of our instructors accepts a limited number of clients for Intensive Coaching.

    By booking multiple weekly lessons for a period of four weeks:

    • We directly work hands-on with your dog, so they benefit from our expert timing and training skills
    • You can watch and observe as we train, to learn how we respond to your dog’s behaviour in a variety of settings
    • We go to various locations such as your home, your neighbourhood, and your dog parks; in the environments that are part of you and your dog’s life
    • We provide intensive coaching to help you become really skilled at training and communicating with your dog

    Examples where Intensive Coaching could help: 

    • To help with leash reactivity to other dogs or people in your neighbourhood
    • To work on engagement and recall at the dog park
    • To help fast-track your new puppy’s leash walking skills and behaviour in public
    • To help with resource guarding issues
    • To help with body-handling issues (co-operative care)

    Our clients who sign up for Intensive Coaching see rates of improvement that wouldn’t be possible if they did it alone, or only saw us once every couple of weeks!

    Ask your instructor about adding on Intensive Coaching!

     

    border_collie_rescue_dog

    Lady is a rescue from Texas. When we first got her, she was afraid of everything!

    I’ve helped rescue dogs in the past, but I had no idea how to work with a dog that was afraid of her own shadow.

    Working with Anita has been such an incredible experience for all of us. She taught us about asking for Lady’s consent, and she was’t hung up on all the rules of what you should and shouldn’t do. As a result, Lady became much calmer in the house.

    Lady continues to surprise us every day. Last week, she confidently waltzed into class, tail wagging, to greet Anita.

    What we’ve learned may seem obvious to you, but we really appreciate everything.

    Rhea, Mike, and Lady (Read their whole story here)

    What’s It Cost?

    (June 1, 2024)

    Please note, availability of senior vs. master level instructor varies by location and if you have a specific request, we may need you to travel to a specific location for your lesson.

    For details regarding class/training policies, please see our Policy page:

    Okay, I’m Ready to Book!